Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Conference Center
    2. Deliveries, Freight Elevator and Loading Dock
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Mail Service
    7. Maintenance Requests
    8. Parking, EV Charging and Bicycle Parking
    9. Security
    10. Signage and Directory
    11. Telecom Providers
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Biological, Chemical, Radiologic Event and Pandeminc
    4. Bomb Threat and Suspicious Device
    5. Civil Disturbance
    6. Elevator Malfunction
    7. Evacuation Purpose
    8. Fire and Life Safety Systems
    9. Flooding
    10. Homeland Security
    11. Medical Emergency
    12. Power Failure
    13. SafetyMax
    14. Severe Weather and Natural Disasters
    15. Threatening Person and Armed Intruder
    16. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Deliveries, Freight Elevator and Loading Dock

All large deliveries of furniture, equipment, or material should be scheduled with the Building Management Office. Tenants requiring the use of four-wheeled carts for their mail deliveries must use the freight elevator.

 

Deliveries: Schedule preferably before 6:00 a.m. All major deliveries must be scheduled with the Shorenstein Management Office 24 hours in advance. For office move in or out information, please see section 7 for more details.

 

Note: The dock cannot admit trucks over 12 feet 9 inches high.

Denver City Center - Temporary Building Access Form

The following dock and freight elevator rules must be adhered to by all companies accessing our property. Our staff will ask any company that can’t abide by these rules to leave the property.

  • The dock cannot admit trucks over 12 feet 9” high. Access to the dock is off 18th Street between

California and Stout Streets on the left as indicated by a sign that reads "Denver City Center Deliveries”. Due to the limited number of parking spaces, the dock is only used for loading and unloading. Please make sure your team understands these spaces can’t be used as a place to simply park a vehicle for the day.

  • If you require dock access, it should be scheduled in advance through the Management Office. To obtain dock clearance, the company you are doing work for must call our office and have you placed on our daily clearance list. All loading and unloading for major moves must be scheduled with the Management Office.

  • Work commencing after hours requires the lead person to check in with our lobby attendants upon arrival and departure of the Johns Manville Plaza Building. The company must provide the name of the lead person on the crew and a telephone number.

  • Access to the office tower is limited to the freight elevator. THE FREIGHT ELEVATOR IS NEVER RESERVED FOR EXCLUSIVE USE. It must be shared with other parties as needed. If multiple moves are scheduled, we will work with the different companies involved have a schedule in place allowing everyone to complete their project as quickly as possible.

You must leave room for others to get on and off the elevator as needed. If multiple parties are using the

freight elevator, you cannot take up more than 1/2 of the freight elevator at any given time. In the evenings
Monday through Friday you will be sharing the freight elevator with our janitorial crew.

  • The freight elevator should never be held for extended periods of time. All items that need to be relocated should be near the freight elevator and ready to be loaded when the elevator is called to your floor.

  • Construction and moving companies must place masonite on the floor from the freight elevator to the tenant space. The masonite will remain on the floor until the project is complete. Please use masking tape to secure the masonite and eliminate tripping hazards. In addition, care should be exercised to ensure all walls and corners are protected.