Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Conference Center
    2. Deliveries, Freight Elevator and Loading Dock
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Mail Service
    7. Maintenance Requests
    8. Parking, EV Charging and Bicycle Parking
    9. Security
    10. Signage and Directory
    11. Telecom Providers
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Biological, Chemical, Radiologic Event and Pandeminc
    4. Bomb Threat and Suspicious Device
    5. Civil Disturbance
    6. Elevator Malfunction
    7. Evacuation Purpose
    8. Fire and Life Safety Systems
    9. Flooding
    10. Homeland Security
    11. Medical Emergency
    12. Power Failure
    13. SafetyMax
    14. Severe Weather and Natural Disasters
    15. Threatening Person and Armed Intruder
    16. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Flooding

In the event of a flood that may cause damage to tenant property or affect the normal operation of the Building, designated tenant representatives will be contacted by Building Management personnel, regardless of the time of day.

The first priority is to ensure that no personal injury occurs as the result of a flood. The second priority is to discover the cause and prevent or minimize additional flooding.

Once the flooding has been contained, clean-up operations will be commenced. Tenants will need to contact their insurance carrier for any damage to their property.

 

707 17th St. Flooded Building

In the event of a flood that may cause damage to tenant property or affect the normal operation of the building, designated tenant representatives will be contacted by the Management Office, regardless of the time of day.

 

The first priority is to ensure that no personal injury occurs as the result of a flood. The second priority is to discover the cause and prevent or minimize additional flooding.

 

Once the flooding has been contained, clean-up operations will commence. Tenants need to contact their insurance carrier for any damage to their property.

 

  • In the event of a flood from external or internal sources, building services may be interrupted. Flooding can cause great harm to electrical equipment that serves the building and can disrupt the sanitary water supply.

  • In the event of an actual flood or should the sprinkler system release within the building, evacuate the area to a safe and dry place.

  • Notify the Management Office immediately of the location of the flood and probable cause.

 

Johns Manville Plaza Flooded Building

  • In the event of a flood from external or internal sources, building services may be interrupted.Flooding can cause great harm to electrical equipment that serves the building and can disrupt the sanitary water supply.

  • In the event of an actual flood or should the sprinkler system release within the building, evacuate the area to a safe and dry place.

  • Notify building management immediately of the location of the flood and probable cause